Shipment & Returns
Domestic and International shipments
Worldwide shipping is available on all items.
We do our best to process your order as quickly and carefully as possible. Therefor we only use qualified shippers and pack your items very carefully. Prices mentioned with the product include packaging, handling and full insurance.
For some items we need to get a quote depending on the size of the product and your location. We gladly combine shipping, do not hesitate to contact us for a quote!
We are not responsible for any duties, taxes or brokerage charges that may incur when the parcel is imported into your country. Any additional shipping costs, customs fees and taxes incurred for rejected or returned to shipper packages will be the responsibility of the customer.
Although every effort will be made in order to secure safe arrival of goods at destination, it may happen that goods are missing or damaged upon delivery. It is important to check the goods at delivery. We strongly advise to sign the receipt for delivery in good order after you checked the goods by opening the package/parcel.
Delivery costs and time
The delivery costs are subject to the size and weight of the parcel and can vary from country to country. The delivery time also depends on the country to which it has to be send. Please contact us at info@bythemodern.com for more information about the shipping costs and delivery time.
Track & Trace
When your parcel is on its way we will email you the track & trace code so you know exactly when to expect your new item!
Free pick-up service
We offer a ‘free pick up service’ on the below address. Please email us so we can make an appointment to handover your order.
Jacob Obrechtstraat 26, 1071 KM Amsterdam
Returns
We gladly accept returns for online purchases from private buyers within 14 days after the delivery date. Please sent an email to info@bythemodern.com to inform us you want to return an item. Items returned must be in the original condition as you received them. Returns are done at the cost and risk of the buyer.
Goods bought directly in our store can be returned within 7 days.
We will return your money within 14 working days after we received the item(s).
